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Code of Conduct

Effective Date: 1st of April, 2025

General Principles

All users must:

- Conduct themselves in a professional, respectful, and courteous manner.

- Abide by all applicable local, state, and federal laws.

- Use the platform and reserved spaces in a way that promotes mutual trust and safety.

- Refrain from any behavior that could cause harm, damage, or disruption.

Expectations for Guests

Behavior & Interaction:

- Arrive on time for your reservation.

- Communicate promptly and respectfully with hosts.

- Follow all host-provided rules and posted signage.

- Maintain appropriate noise levels and avoid disruption.

Cleanliness & Care:

- Leave the space in the same condition you found it.

- Dispose of trash properly and clean up after use.

- Report any accidental damage immediately.

Prohibited Conduct:

- No smoking, illegal drug use, or unauthorized alcohol.

- No harassment or aggressive behavior.

- No use of space for unlawful activities.

Expectations for Hosts

Professionalism & Communication:

- Respond to inquiries respectfully and quickly.

- Be present or provide access instructions.

- Clearly outline rules and use restrictions in your listing.

Cleanliness & Safety:

- Ensure space is clean, safe, and operational.

- Provide all amenities as listed.

- Address maintenance issues quickly.

Prohibited Conduct:

- No discrimination in bookings.

- No misleading listings or unjustified cancellations.

- Do not misuse guest information.

Mutual Conduct Standards

- Respect privacy: no unauthorized recording or photography.

- Honesty in profiles, reviews, and reservations.

- Resolve disputes constructively.

- Leave thoughtful, respectful feedback.

Violation of the Code

Violations may result in:

- Warnings or suspension.

- Permanent platform removal.

- Financial liability for damages.

- Legal action for serious misconduct.