Effective Date: 1st of April, 2025

1. Terms of Service

Introduction

Welcome to ReserveSpaceNow.com. By using our platform, you agree to abide by these terms and conditions. If you do not agree, please do not use our services.

User Responsibilities

• Users must provide accurate and up-to-date information when listing a space or booking a space.
• All transactions must be conducted through the platform to ensure security and compliance.
• Users are responsible for the condition and safety of their listed spaces.
• Renters must adhere to the terms set by the space owner and respect the property.

Prohibited Activities

• Fraudulent listings or misleading information.
• Discriminatory or offensive behavior towards other users.
• Unauthorized use of another person’s account.
• Attempting to bypass platform fees by conducting transactions outside of ReserveSpaceNow.com.

Termination

We reserve the right to terminate accounts violating these terms or engaging in suspicious activity.

2. Privacy Policy

Data Collection

• We collect personal information such as name, email, phone number, and payment details to facilitate bookings and transactions.
• Location data may be collected to provide better search results.

Data Usage

• Personal information is used to manage bookings, process payments, and improve user experience.
• Data may be shared with third-party payment processors to facilitate transactions.
• We do not sell user data to third parties.

Security Measures

• Secure encryption is used to protect personal and payment information.
• Users are encouraged to use strong passwords and enable two-factor authentication where available.

User Rights

• Users can request access to their personal data or request deletion of their accounts.
• To request data deletion, contact info@neoesolutions.com .

3. Refund & Cancellation Policy

For Renters

• Cancellation by Renter: Renters may cancel their booking before the start date; refunds depend on the space owner’s policy.
• Refund Eligibility: Full or partial refunds are determined by the space owner's refund policy at the time of booking.
• No-Shows: Renters who fail to appear for a booking without notice will not be eligible for a refund.

For Space Owners

• Cancellation by Owner: Owners must provide sufficient notice if canceling a confirmed booking. Repeated cancellations may result in penalties.
• Refund Process: Refunds will be processed within 7-10 business days through the original payment method.

4. Liability Disclaimer

General Disclaimer

• ReserveSpaceNow.com serves as a listing and booking platform and is not responsible for the condition of spaces or issues that arise during rentals.
• We do not verify the accuracy of listings beyond basic validation.

Liability Limitation

• ReserveSpaceNow.com is not liable for any damages, losses, or injuries that occur while using a rented space.
• Disputes between renters and space owners must be resolved independently; we provide dispute resolution support but do not guarantee resolutions.

5. Non-Discrimination Policy

Equal Access Commitment

• ReserveSpaceNow.com prohibits discrimination based on race, religion, gender, disability, sexual orientation, or any other protected status.
• All users are expected to uphold fair and inclusive practices when listing or booking spaces.

Reporting Violations

• If discrimination is suspected, users can report the issue via info@neoesolutions.com .
• Verified violations may result in account suspension or removal.

This document ensures transparency and user protection on ReserveSpaceNow.com . Users are encouraged to review these policies periodically for updates.